Zoomed out? Beyond the social connections made during Zoom calls, most activities can be done by leaders, discussed in chat or dealt with by email. Yet, organizations are defaulting to virtual meetings instead. Zooming has taken over too many calendars. This article shares a flow chart to help answer the question, “Should this be a meeting?” Source: NOBL Academy, November … [Read more...]
Archives for November 2020
British vets struggle with stress
Similar to their North American counterparts, three-quarters of veterinarians in Great Britain are concerned about stress and burnout as a result of Covid-19. Six months after the initial lockdown, the British Veterinary Association took a snapshot survey to determine how the profession is dealing with veterinary. Source: Poultry News, October 29, 2020. Link. The top … [Read more...]
GPOs in veterinary medicine
VHMA’s September Insiders’ Insight survey asked managers about their participation in group purchasing organizations and associated benefits. About 43 percent of the practices that are members in a GPO just belong to one group while the others belong to two or more. More than half of those practices that belong to GPOs have done so for more than four years; the rest have joined … [Read more...]
Turn curbside customers into loyal clients
Commentary Tony McReynolds shares results from an appropriately robust discussion with industry consultant Josh Vaisman, CCFP, MAPPCP (PgD). Truly, curbside services are uncharted territory for veterinary teams. While no one really knows exactly what works and what doesn’t, I believe the secret sauce is as close as the treatment foo-foo coffee customers get at Starbucks. … [Read more...]
VVCA series addresses telemedicine questions, challenges
Responding to feedback from veterinarians, veterinary techs and nurses, the Veterinary Virtual Care Association created a series of short videos by Mark Cushing, founder and managing partner of the Animal Policy Group, and co-founder of the VVCA. In the first video he reviews the policies that govern veterinary telemedicine. His focus is on the basics of the veterinary client … [Read more...]