Customers, prospects and their companions are not compliance issues that need to be corrected based on arbitrary rules. Nor are employees. In fact, excellent customer service and happy employees go hand in hand. You simply don’t get one without the other. Ask Charlie Mitchell. Source: Purpose Unlimited. Link. The station manager could have turned his encounter with Charlie … [Read more...]
Archives for June 2018
AHD welcomes Jim Whitt
The AHD Bulletin welcomes Jim Whitt as a contributor to our team. Jim is a professional people provoker and one who believes and lives the transformational power of purpose. Source: Animal Health Digest. Jim helps people reach their full potential scientifically, psychologically and spiritually. We have no doubt you’ll enjoy and benefit from his contributions. Reach him … [Read more...]
Protect yourself from mosquito, tick and other bug bites (video)
The CDC reports the rate of mosquito- and tick-borne diseases has tripled over the past decade. Share this video on websites, social media and in targeted e-blasts. Include a pet message as well. Source: NBC News, June 8, 2018. Link. The video shares 5 tips for protecting yourself from bugs: Cover up Use insect repellent Replace outdoor lights with yellow bug … [Read more...]
Take Your Pet to Work Week starts June 18
Take Your Pet to Work Week kicks off June 18. The event with Take your Cat to Work Day™ on Monday and ends Friday with Take Your Dog to Work Day®. Pet Sitters International has a free toolkit filled with tips and promotions to help celebrate the week. Plus, the website offers all the social media information you could want. Source: Pet Sitters International. Link. May 23, … [Read more...]
Benefits, flexibility help retain employees
A recent Harris Poll of 800 employed adults affirms that lifestyle fit is key to attracting and retaining employees. About half of those surveyed would leave their job for a position with benefits that fit their needs, including more paid time off, enhanced healthcare coverage and a more generous 401(k) plan. Forty-two percent of participants said they would quit if another … [Read more...]
5 mindsets that contribute to poor results
John R. Stoker discusses five specific mindsets may cause you and others to behave in unproductive ways that diminish results and stifle your ability to work well with others: To be right, not wrong To be respected, not disrespected To be in control, not out of control To be appreciated, not unappreciated To be safe, not unsafe Source: SmartBrief, April 30, … [Read more...]
Coyote range expanding across North and Central Americas
News stories about coyotes snatching pets are not unusual these days. It’s no wonder. Despite widespread management as a pest species, coyotes have expanded their geographic range by an estimated 40 percent since the 1950s, at least twice as much any other North American carnivore during the same time period. Source: ZooKeys, May 22, 2018. Link. Various interacting factors … [Read more...]
Hormones by the numbers
Amanda Radke addresses myths surrounding beef and hormones. This information is well-referenced and realistic. Use it to reeducate yourself and share it with consumers who blame animal-based protein for hormonal problems. Source: BEEF, May 8, 2018. Link. A pre-pubescent girl would have to eat 10.7 steers’ worth of beef and a pre-pubescent boy would need to 8.2 steers’ worth … [Read more...]
New research shows cattle resist oral exposure to CWD
Cattle fed extremely high oral doses of chronic wasting disease (CWD)-infected brain material or kept in heavily prion-contaminated facilities for 10 years showed no neurological signs of the disease according to University of Wyoming Department of Veterinary Sciences researchers. The long timespan of the research is important, as CWD is a slow disease and these results are … [Read more...]
Equine influenza: know the threat
“Equine influenza is the second most common virus in horses, following equine herpesvirus-4,” says Dr. Nicola Pusterla, an internal medicine specialist at the University of California - Davis. “Young horses and older horses are more susceptible,” he says, “And infection would depend a bit on the (virus) strain too. Of horses exposed to the virus, a very high percentage will … [Read more...]
AAHA announces 37 new accredited practices
The number of practices achieving AAHA’s Accredited Practice status continues to grow. Thirty-seven of them were accredited from March 15, 2018 through May 14, 2018. Congratulations to these practices. Source: AAHA Red, May 15, 2018. Link. Learn more about AAHA accreditation at aaha.org/becomeaccredited. Also see: AAHA accredits 69 hospitals since last October (includes … [Read more...]
Protect bees from summer heat
Bees work to keep their hives at 95 degrees Fahrenheit year-round, according to Angi Schneider. But, when the sun bares down and the temperatures near 100 degrees, bees have to work to cool the hives to stay alive. She offers these recommendations to protect bees from the summer heat: Place hives where some afternoon shade will protect the hives Paint hives white and … [Read more...]
AVMA offers resources for elective spaying and neutering of pets
There is evidence to support neutering felines not intended for breeding. However, the same is not true for canines. The AVMA has developed resources to help veterinarians in the decision-making process. These resources will help continue to facilitate discussion and dissemination of new developments about gonadectomy. Source: AVMA. Link. As the risks and benefits of … [Read more...]
Cracking the window won’t help
Parking in the shade on a sunny day won’t necessarily save a pet left in the car from heatstroke, or worse. A new study of temperatures inside parked cars shows that a car parked in the sun would reach lethal temperatures faster than one parked in the shade, but even in a shaded car, heat buildup could prove deadly. Source: AAHA NEWStat, May 31, 2018. Link. Dr. Ernie Ward, … [Read more...]
Do dogs understand time?
Are dogs just very good at guessing, or do they really understand and keep track of time? Matt Soniak explores the topic in this interesting article. Source: Pet MD. Link. A review of research on the subject by psychologist William Roberts found ample evidence that many different animals are sensitive to time. “They can learn to go to a particular place for food at a … [Read more...]
The most important thing to teach dogs
Before you dive into this article, write down your top three answers to test yourself. Nicole Wilde admits that not biting, potty skills and socialization are important for dogs. But for day-to-day living the most important thing you can teach them is how to ask politely for what they want. This article is sound advice for pet owners and is worth using for social media … [Read more...]
Tooth resorption: Name it to tame it
There are three types of tooth resorption in cats and six types in dogs. And all of them are treated differently, says Dr. Mary Krakowski Volker, DVM, DAVDC. Treatment depends on the type of resorption present. She notes we don’t use the same names for dogs or cats. Source: Veterinary Medicine, DVM 360, May 23, 2018. Link. There are stages of tooth resorption in cats that … [Read more...]
5 end-of-life myths about pets – BUSTED
Cherie Buisson, DVM, CHPV, has devoted much of her time to veterinary hospice and palliative care. She routinely hears many end of-life-myths. She shares five of them with comments to help animal health pros better understand end-of-life care. They’re not in pain because they’re not crying If pets are eating, they have a good quality of life There is a perfect time … [Read more...]
Dentistry, airway surgery and grad resources now available at VetFolio
AAHA and NAVC support the VetFolio platform collaboratively. This post includes a guide to the latest CE offerings now available on VetFolio. Source: AAHA Red, May 9, 2018. Link. Newest programs: Texas A&M Dentistry Package:Brought to you by Texas A&M University’s College of Veterinary Medicine & Biomedical Sciences, this premium content package covers … [Read more...]
AAHA’s Indispensable Associate Initiative: Vital skills for new veterinarians (includes video)
Some things aren’t taught in veterinary school. Since its pilot in 2014, this educational program has been attended by 477 associate veterinarians. The objectives are to gain key skills needed to contribute to a successful practice while also being healthier, savvier and more fulfilled in their veterinary career. Source: AAHA Red, May 14, 2018. Link. This one-day seminar … [Read more...]
Don’t confuse empathy and kindness
Kindness is certainly a quality to be admired and the world would be a better place if we were kinder to one another. However, there are many situations when being kind is the most unproductive, disrespectful and frankly, the unkindest thing you can do to another human being. Source: Fast Company, May 23, 2018. Link. Here’s what empathy is: It’s putting yourself in someone … [Read more...]
Why we need to take pet loss seriously
Guy Winch, psychologist, speaker and author, addresses pet loss and the grief it can cause animal owners. Animal health pros will recognize the context and may find comfort knowing that human issues are being recognized. Source: Scientific American, May 22, 2018. Link. While grief over the loss of a cherished pet may be as intense and even as lengthy as when a significant … [Read more...]
June is National Pet Preparedness Month. Let’s get chippy!
Sarah Wooten, DVM, says it is time to target new clients and all clients in your database who don’t have a microchip on file with succinct, powerful communication that will cause them to take action. She offers a script to help animal health pros promote microchipping and motivate owners to act. Source: DVM 360, May 14, 2018. Link. Also see: Ready.gov. Link. The Pet … [Read more...]
World Pork Expo underway (slide show)
The World Pork Expo closes tomorrow at the Iowa State Fairgrounds in Des Moines. It is the world’s largest gathering dedicated to swine production. You can learn more at worldpork.org. Source: National Hog Farmer, June 5, 2018. Link. Willie Vogt walked around the expo as preparations were being made for the opening on Wednesday, June 6, 2018. In addition to new technology … [Read more...]
Triclosan hand soaps are banned in healthcare
In December 2017, the Food and Drug Administration (FDA) issued a final rule on the safety and efficacy of certain active ingredients used in antiseptic hand soaps in human healthcare. The biggest impact to healthcare facilities is that triclosan, the most commonly used soap active, is no longer permitted as an active ingredient. As a result, triclosan-based hand soaps can no … [Read more...]
Quiz: Controlling Pathogen-Specific Infection
See how you do with this seven-question quiz that may challenge your knowledge of infectious disease prevention. Common scenarios are presented as encountered in small animal practice and shelters. Source: Veterinary Team Brief, March 2018. Link. Veterinary personnel are obligated to take reasonable precautions to mitigate foreseeable risks associated with infectious … [Read more...]