In this insightful TED talk, Celeste Hedley shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”
Headley has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening.
Source: TED Talks, May 2015. Link. “I came to realize that conversational competence might be the single most overlooked skill we fail to teach. Kids spend hours each day engaging with ideas and each other through screens, but rarely do they have an opportunity to hone their interpersonal communications skills.
We have to ask ourselves: Is there any 21st-century skill more important than being able to sustain coherent, confident conversation?” – Celeste Hedley
INSIGHTS: Hedley shares 10 ways to have good conversations. Debunking common body language training, she says, “There is no reason to learn how to show you’re paying attention if you are in fact paying attention.”