Last week’s most read posts – Happiness and meetings. Link. Last AHD Bulletin - Animal Health Digest Bulletin, December 15, 2022. Link. ==================================================================== U.S. warns of escalating ransomware attacks Source: Security Affairs, October 2022. Link. U.S. government agencies warned that the Daixin Team cybercrime … [Read more...]
In a downturn, focus on existing customers not potential ones
You Mon Tsang shares strategies that can translate to veterinary hospitals and retailers in the animal health market. Companies that relentlessly focus on existing customers can ride through uncertain times with the least disruption. Not only is retention less vulnerable than acquisition to the short-term swings of a bad economy, but the rule of thumb that it costs five times … [Read more...]
How technology can make work harder
Citing the smorgasbord of software needed to do any task these days, Hope King uses terms like toggling tax and digital dexterity to explain how tech advancements have come at mental and sometimes emotional costs along with declining productivity among knowledge workers. Source: AXIOS, November 7, 2022. Link. One Harvard Business Review study suggests workers are switching … [Read more...]
The 25-minute meeting — REALLY?!
Commentary This SmartBrief survey graphic underscores the need for better meetings. Too often meetings are called without intention and result in more meetings. Two articles address meeting overload, restructuring them and improving results. The Nano Tools for Leaders® from Wharton Executive Education offers tips to halve the time and double the impact of your meetings. … [Read more...]
Worth a Glance – October 12, 2022
Last month’s AHD posts September 2022 archives. Link. Last AHD Bulletin - Animal Health Digest Bulletin, Thursday, October 7, 2022. Link. Research: Men are worse allies than they think Source: Harvard Business Review, October 7, 2022. Link. Despite the new DEI focus on allyship education and programming, research shows that women and other … [Read more...]
The elevator pitch
Earlier this month I shared the importance of opening a conversation effectively <Link>. Once that is accomplished, you have less than a minute to engage your audience and Carmine Gallo has excellent tips to help you to do just that. Source: Harvard Business Review, October 3, 2018. Link. What is your idea? If you can answer in one compelling sentence, you can hook … [Read more...]
Stop feeling guilty about delegating
The last few years have left many animal health leaders with short staffing and heavy workloads for all team members. Guilt about adding more work to a team member’s to-do list has been a primary obstacle voiced by many leaders, writes Dina Smith. . . . when unchecked guilt gets in the way of delegating, it’s a no-win situation. Increased leader workload results in anxiety, … [Read more...]
How to get better at learning
Being a quick study doesn’t mean you’re the smartest person in the room. It’s that you’ve learned how to learn, shares Ulrich Bolser. He shares three practical, research-based ways to build your learning skills. Effective learning often boils down to a type of project management.” - Ulrich Boser Source: Harvard Business Review, May 02, 2018. Link. A growing body of research … [Read more...]
Worth a Glance – September 15, 2022
Last week’s most read posts - Five metrics veterinary practices should track. Link. Touring a veterinary hospital with Temple Grandin, PhD, Marty Becker, DVM (video). Link. Last AHD Bulletin - Animal Health Digest Bulletin, Thursday, September 8, 2022. Link. Top recommended veterinary products Source: DVM 360®. Link. 748 companion animal … [Read more...]
You don’t have to be CEO to be a visionary leader
Commentary There are many layers of leadership in business and society. Animal health pros can lead by example when dealing with each other or with animal owners. Opportunities abound in smaller businesses to affect company direction, vision and help increase consistency among team members. In research for the HBR Leader’s Handbook, the authors identified three critical … [Read more...]
Worth a Glance – September 1, 2022
Last week’s most read posts Stop the high turnover in the front office (video). Link. Wendy Hauser, DVM: Client trust, human-animal bond and meeting client concerns. Link. Last AHD Bulletin - Animal Health Digest Bulletin, Thursday, August 25, 2022. Link. =================================== 28 pet food industry mergers and acquisitions 2022 Source: … [Read more...]
Ask for what you need at work
Cold requests are difficult in our careers and relationships. Deborah Grayson Riegel covers four strategies to get the most out of the early days of a new relationship: Apply the magic 5:1 ratio of healthy relationships. Make requests, not demands. Get curious about what “no” means so you can get to a “yes” Cultivate a positive affect Source: Harvard Business … [Read more...]
Onboarding can make or break a new hire’s experience
Even before the pandemic and the ensuing great resignation, one-third of companies did not have a structured onboarding process. Too often, onboarding efforts are about orientation and last 90 days or fewer. To ensure long term productivity and support employee growth and success, the authors suggest onboarding is a 12-month effort. Onboarding is a team’s job where … [Read more...]
Worth a Glance – April 28, 2022
Last week’s most read posts Asian longhorned ticks are on the move. Link. Last week’s AHD Bulletin Animal Health Digest Bulletin, Thursday, April 7, 2022. Link. =================================== Love is the key to career success: Marcus Buckingham Source: Harvard Business Review, April 15, 2022. Link. (video) Buckingham says you don’t have to love all … [Read more...]
How to stop procrastinating
Most of us procrastinate, writes Alice Boyes, who believes the problem probably stems from one of three things: your habits and systems (or lack thereof) your desire to avoid negative emotions (like anxiety and boredom) your own flawed thinking patterns (which can make a task seem harder than it is). Boyes shares simple strategies for managing each and getting off … [Read more...]
Managing pressure
Most of us can reflect on a few moments when we choked under pressure. Maybe you lost your voice or your ability to think straight when speaking with an important client, manager or audience. No one is immune. Source: Harvard Business Review, April 7, 2022. Link. Rehearsal is important, whether you’re alone in your office or in front of a camera or crowd. You can raise the … [Read more...]
Planned obsolescence in technology
Opinion Technology is responsible for driving more of the U.S. economy than any other profession than healthcare <Link>. The article revealing iPhone obsolescence prompted some juxtaposed thoughts about how often healthcare sustains dependence on fax machines in many situations. “All things must come to an end,” writes Cecily Mauran. Really? What’s the point for … [Read more...]
Unifying the old guard and new team members
The last two years have brought great change in employee makeup. Beyond the dynamics of four generations working together, there are camps of us versus them when new hires arrive. If your organization has become divided, Ron Carucci presents ways to start putting the pieces back together and reuniting people. The arrival of new faces can be unsettling, especially if those … [Read more...]
Balancing performance and compassion
In a recent worldwide survey of 300 senior business leaders across industries ranging from hospitality to automotive to biotech, 61 percent reported they’re struggling to balance employees’ need for support with their company’s drive for high performance. Source: Harvard Business Review, February 16, 2022. Link. Leaders need to find out what employees really care about … [Read more...]
Worth a Glance – March 3, 2021
Last week’s most read post Alert! Highly pathogenic avian influenza now identified in 13 states and counting. Link. Last week’s AHD Bulletin Animal Health Digest Bulletin, Thursday, February 24, 2022. Link. =================================== Fake meat is bleeding money Source: PORK, February 23, 2022. Link. “Beyond Meat has been lauded as a disruptor … [Read more...]
How to interrupt someone’s workday without annoying them
As organizations shift to long-term hybrid models, it’s more important than ever to think proactively about how we communicate with one another at work. This increasingly complex landscape dictates we pay close attention to what it means to be a good interrupter. Research suggests that interruptions don’t have to be unpleasant. Elana Feldman offers six strategies to become … [Read more...]
No-cost coaching
Coaching is a valuable way to create clarity and deal with the uncertainty of an increasingly nuanced world of work. Source: Harvard Business Review, January 13, 2022. Link. Asking yourself insightful coaching questions will unlock your thinking and support you to identify actions that will help you make positive progress.” INSIGHT: The greatest coaching questions are … [Read more...]
HRB 2021 year in review infographic
Complimentary Commercial Content Harvard Business Review shares some intriguing metrics and factors affecting business and people today and looking forward. Here’s a sample: Over 200 million articles read Almost 17 million total hours on hrb.org 5 million podcast downloads Source: Harvard Business Review, January 18, 2022. Link. … [Read more...]
Worth a Glance – January 13, 2022
Last week’s most read posts Workplace bullying, a growing concern for HR departments. Link. To hug or not. Tools to solve the conundrum. Link. Last week’s AHD Bulletin Animal Health Digest Bulletin, January 6, 2022. Link. =========================== So you cried at work Source: Harvard Business Review, January 4, 2022. Link. To minimize the impact of … [Read more...]
HBR Editors’ favorite management tips of 2021
Breaking the self-criticism cycle and the art of gracious follow-up are good reminders as 2022 gets going. Source: Harvard Business Review, December 30, 2021. Link. … [Read more...]
Tactics to keep meetings on track
This article covers 10 communication tactics that can help make sure critical points are raised and discussed as effectively and efficiently, so meetings accomplish their mission. The tips start with a premeeting plan and finish with identifying action steps. Source: Harvard Business Review, January 5, 2022. Link. … [Read more...]
Getting stuff done when you’re feeling down
If you’re depressed, your number-1 job is to look after yourself. Productivity is secondary to your mental health, says Alice Boyes. However, learning how to be productive when you’re feeling down can help with depression recovery. Source: Harvard Business Review, October 20, 2021. Link. Summary. When people are depressed their energy, activity, and mood levels decrease … [Read more...]
Set boundaries with chatty colleagues
You might think you’re being generous or patient by listening to a chatty coworker talk endlessly, but you’re simply letting resentment fester that’s toxic to your emotional well-being and productivity. Melody Wilding offers advice for setting boundaries with a talkative colleague in a compassionate, diplomatic way that still allows you to get your work done: Preempt their … [Read more...]
Women at work. Leaders to learn from.
HBR’s Emily Caulfield interviews four women who model leadership excellence. Plus, Muriel Wilkins shares advice on how to take care of yourself while taking care of the people you manage. Source: Women at Work, Harvard Business Review, Season 7, Episode 2. Link. 45-minute podcast found in the WILMAH newsletter, October 27, 2021. … [Read more...]
How to say NO after saying YES
We started a post last week with, “Sometimes, the best answer is ‘no,’ and doesn’t have to come at the cost of your workplace relationships or reputation.” However, we often find ourselves caught because something has changed and we’ve already said yes. Melody Wilding offers six tips to help you say no after you’ve already said yes with tact and professionalism: Consider … [Read more...]