Gathering comments from several brands, Kathleen Sturgeon shares perspectives on the impact of new big-box retailers entering the veterinary services market. Source: Pet Business, April 2024. Link. … [Read more...]
Tips for building strong rapport with customers
Rapport goes beyond routine customer service; it’s about making a genuine connection with the person you’re helping, by showing interest and understanding their needs. Source: CSM, March 2024. Link. Good rapport is not just about resolving the immediate issue at hand . . . with patience, attentiveness, and sincerity, you can turn even challenging service interactions into … [Read more...]
Worth a Glance – March 28, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 21, 2024. Link. Most read post(s) from the March 21st AHD Bulletin – AAFP updates position statements on the responsible breeding and indoor/outdoor lifestyle of cats. Link. Silent communication. Link. No excuses to skip prevention with cash cattle markets nearing historic highs. Link. … [Read more...]
AAHA’s free webinar schedule for 2-Q-2024
AAHA Learning is providing free access to these courses for animal health pros. RACE continuing education credits are available with registration. Membership is not required. Feline diabetes and choosing SGLT2 inhibitors: May 27th recording may be available Fostering cultural competency in veterinary medicine Stay, please: The path to improved retention in veterinary … [Read more...]
Covetrus® adds next-generation, online prescription management solution to VetSuite
According to a recent Covetrus study, practices can double revenue and profitability by offering clients the convenience of in-clinic plus online pharmacies. This capability is important as consumers increasingly expect convenient ways to buy pet medicines and products. Covetrus vRxPro™ represents an evolution of the company’s current prescription management offering. It is … [Read more...]
ABC Intelligence launches next-generation market intelligence platform
ABC is introducing MarketGenus, a next-generation market intelligence platform into its VetGenus suite of products. MarketGenus matches products and services to patients that would benefit most from the product and service offerings is enabled by ABC’s proprietary DataGenus technology. Source: ABC Intelligence, March 25, 2024. Link. MarketGenus, can be used in the … [Read more...]
Study: Even a short round of common antibiotics can change the equine gut microbiome
A new study from the Gluck Equine Research Center at the University of Kentucky showed the effect of antimicrobials on equine gut microbes. The study begins addressing the growing recognition of the susceptibility of the equine gut microbiota to antibiotic-induced disturbances, which can lead to adverse, and occasionally severe, consequences. Source: Equine Science Update, … [Read more...]
A majority of horse owners feel some sort of anxiety about horse expenditures
A Synchrony/Care Credit study published in April 2023 estimated the lifetime cost of horse ownership ranges from $300,000 to $924,000 <Link>. The lifetime costs of owning a horse can be four times higher than expected <Link> and calculating costs can be complicated. Pat Raia shared ways to budget and learn about the cost of owning a horse in August 2023 … [Read more...]
A closer look into cryptococcal fungal infections in pets
Cryptococcal fungi are most naturally found in warm and humid environments, particularly where soil, decaying organic material, such as wood, leaf litter, compost and bird droppings are present. Dogs and cats can develop serious, even life-threatening, cryptococcal infections when they inhale the spores of the fungi, writes Sara Lawhon, DVM, PhD, DACVM. Infections are more … [Read more...]
Ernie Ward, DVM, talks pet obesity and prevention
The increasing number of overweight and obese pets is far more complex than people offering too much table food and the effects on life quality, longevity and health. Ernie Ward, president of The Association for Pet Obesity Prevention, and Steve Dale, program host, discuss treating obesity as a disease, spay/neuter timing and the efforts addressing body conditioning. The … [Read more...]
New pet products earn top honors at Global Pet Expo
Global Pet Expo’s Best in Show awards were awarded across 13 product categories, including aquatic, bird, boutique, cat, dog, dog food/treats, natural, reptile, small animal, pet sustainability, pet tech innovation, point of purchase and the modern pet. Source: Pet Product News, March 2024. Link. … [Read more...]
Practicing with care for the emotional well-being of animals
Slick floors, padding for exam tables and seeing posters from an animal’s perspective were among topics when Temple Grandin, PhD, MS and Fear Free’s Marty Becker, DVM addressed Fetch dvm360 conference attendees recently. Not everyone gets to attend these events, so we’re sharing an overview from Kristen Coppock, MA. Source: DVM 360, March 17, 2024. Link. “Creating and … [Read more...]
5 key pet industry trends to watch from 2024 to 2028
Sharing takeaways from an in-depth Packaged Facts webinar titled, “US Pet Market Outlook 2024: Opportunities in a Mixed Growth Landscape, Sarah Schmidt offers a summary of key trends: Impact of inflation on pet owner spending Economic challenges facing younger pet owners Shift to lower-cost products and services Decline in the dog population Continued pet … [Read more...]
IBPSA Fast Bites – March 25, 2024
Small business debt, retail employment segment, purpose-driven company culture, growing costs of owning pets, pet allergies and more . . . Source: IBPSA Fast Bites, March 25, 2024. Link. … [Read more...]
A failure to communicate
Your paycheck may say you are a CEO, a senator, a manager, a teacher or a DVM. But you are really a communicator. Communication is a team sport. Clarity is everything. Source: AXIOS, March 14, 2024. Link. “When you are sick of hearing yourself say your big mission, it is just starting to sink in.” INSIGHT: Be direct. Say what you mean and mean what you say. … [Read more...]
When what’s possible isn’t an option, enter the spectrum of care
Not all veterinary clients can afford the gold standard and sometimes a pet’s health situation has limitations. Mark Thill reviews how the rising bar for “standard of care” comes with ethical and practical challenges. He shares perspectives from various leaders about “care creep” and how some veterinary students are being introduced and taught to deal with care … [Read more...]
Nurses more successful than doctors in maintaining high ratings
Commentary The U.S. veterinary segment struggles with how to treat, promote and empower veterinary technicians <Link>. Meanwhile, human medical nurses get the highest ratings among doctors and other elements of the health care industry, according to the Gallup article linked below. The dynamics represented in this article are worth considering as we work to fully … [Read more...]
AAHA NEWStat shares data on the state of women in vet med
Providing a history of gender shifts, pay gaps and advancement challenges, Cara Hopkins shares an up-to-date situation analysis of gender equality issues for women in veterinary professions. She notes 87.3 percent of current veterinary school applicants identify as female, as well as 88 percent of veterinary technicians, but finds dissimilar ratios in academia and practice … [Read more...]
Worth a Glance – March 21, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 14, 2024. Link. Most read post(s) from the March 14th AHD Bulletin – Doing for others. Link. FDA proposes new regulations for animal drug labeling. Link. Dairy industry contraction trend continues. Link. ============================================ AI won’t replace B2B copywriters, because it … [Read more...]
1.9 million doses of NexGard® PLUS donated to animal shelters
The Boehringer Ingelheim Cares Foundation has partnered with Greater Good Charities to distribute the product to animal shelters in need. The NexGard® PLUS donation is expected to have a significant boost to protect shelter dogs from fleas and ticks, prevent heartworm disease, and treat and control roundworms and hookworms. Source: Boehringer Ingelheim Animal Health, March … [Read more...]
Upcoming industry conversations scheduled at The Bridge Club
Register to join The Bridge Club at no charge during these upcoming conversations: Understanding title protection for veterinary technicians, Zoom, April 24, 2024, 7:00 p.m. to 8:00 p.m. CDT. <Link to register> Revolutionizing veterinary education, May 02, 2024, 7:00 p.m to 8:00 p.m. CDT. <Link to register> Source: The Bridge Club, LinkedIn. <Link> … [Read more...]
KC Animal Health Summit 2024 emerging company applications to CLOSE April 1
The 19th annual Summit is one of the only opportunities in the world for early-stage companies in the animal health and nutrition sectors to present their vision, business plan and technology to potential investors. Applications close on April 1st, 2024. Source: KC Animal Health Corridor, March 18, 2024. Link. To apply to present as an emerging company, visit the Animal … [Read more...]
No excuses to skip prevention with cash cattle markets nearing historic highs
Commentary We often hear about cattle producers who penny pinch on vaccines, dewormers and other practices that support cattle health. While every head has always counted, there is no better time to invest in advancing herd health than when cash markets are high. Cattle producers can realize even higher premiums for doing the right things at the right time when cattle … [Read more...]
Springtime checklist for horse owners, veterinarians
Spring sets the tone for the rest of the year, writes Lucile Vigouroux. She says the key to transition from winter to spring is to have a plan in place to tackle a horse’s various seasonal needs, including vaccinating and deworming, as well as rebuilding the horse athlete’s fitness after a winter hiatus. Beyond the comprehensive checklist note the take-home message for … [Read more...]
Urban greening boosts rodent population and zoonotic disease risk
Commentary We have shared posts about the intersection of wildlife and our domestic animals <Link>. The risks are worth more attention and specifically, pet owner education. Margaret Davis shares the zoonotic drawbacks created by urban greening initiatives that beautify cities, support biodiversity and purify air by creating habitats for diverse flora and … [Read more...]
Annual leptospirosis vaccination NOW recommended by ACVIM
Leptospirosis sp. is a zoonotic risk in humans and other mammals. Leptospirosis is most frequently recognized in cattle, swine, dogs, horses and wildlife. Cats are also being considered as more investigation takes place. Modern canine vaccines offer four serovars of lepto to help protect dogs and the infection risks are not restricted to large-breed dogs, male dogs, or dogs … [Read more...]
AAFP updates position statements on the responsible breeding and indoor/outdoor lifestyle of cats
Seeking to provide evidence-based guidance to veterinary professionals and cat caregivers to ensure the highest standards of care for feline companions, the AAFP issued statements to more realistically address challenges with feline husbandry. Included in the statements were: The AAFP does not condone the breeding of cats with inherent malformations, and any breed with … [Read more...]
The rights and wrongs of dog treats
Commentary Recent statistics classify the majority of pets in the United States; about 56 percent of dogs and 60 percent of cats, as overweight or obese <Link>. Our team has been outspoken about how treats are positioned, kcals in treats and addressing pet owner feeding and treating behavior <Link>. As we see new treats introduced, we routinely check on the kcals … [Read more...]
IBPSA Fast Bites – March 18, 2024
Zoetis shifting perceptions toward pet healthcare, direct-to-consumer pet food, tax websites for small businesses, Blue Pearl™ partners with U.S. Army, HSAs for small business, tips to prepare for National Small Business Week at end of April and more . . . Source: IBPSA Fast Bites, March 18, 2024. Link. National Pet Care for All Day on April 24 celebrates the efforts of … [Read more...]
2,200 give feedback in Purdue’s Sales Excellence Survey of agribusiness reps
We once thought exceptional salespeople possessed an innate gift, but recent data highlights the impact of today's sales managers in nurturing and refining this gift to unlock its fullest potential, writes Scott Downey, PhD. He shares results showing knowledge across industry, technical and product domains was the significant differentiator among top sellers. Stressing the … [Read more...]